Our priority is getting your order in your hands safely and quickly. Please help us help you by working with us to ensure a smooth delivery.

DELIVERY ADDRESS – IMPORTANT NOTE

Given our priority is to ensure you order lands in your hands we require a signature to transfer the order to you. We recommend using a place of work or business as the best delivery address for your order. If the event you use an address that you are not available to sign for the goods on the date of delivery an ‘Undelivered Card’ will be left and your order can be picked up from the nearest depot.

DELIVERY COSTS

We ship our products with Direct Freight, Aramex, TNT, Australia Post and Toll. To help you out we provide flat rate shipping on our products. Individual product pages state if an item is a satchel, bulky or oversized.

RE-DELIVERY IF NOT HOME

If you've missed delivery or your nearest depot is too far away, we can organise redelivery from the courier. However, this will incur a $25 redelivery charge from the courier.

DELIVERY TIMES

This will depend on your geographic location. Where possible orders are shipped either same business day or next business day depending on the time of the order. Once the orders are shipped you will receive an email from us which will contain freight company details on how to track the delivery status of your order online.

Deliveries are made during business hours Monday to Friday.

PO BOX DELIVERIES

Please note that we do not deliver to post office boxes. A good alternative is to send it to your place of work or a friends or relatives house.

ROOF TOP TENT DELIVERIES

PLEASE NOTE: Due to the physical size of the roof top tent boxes freight companies are unable to delivery to your physical address. As a result all deliveries of roof top tents will be to your nearest Direct Freight depot. Direct Freight depot addresses can be found here. The roof top tent is packaged in a box that is the following size – 225cm in length, 157cm in width with a height of 26cm. The weight is around 80kg with the packaging so please consider this when going to pick up your roof top tent to ensure you have a trailer or vehicle big enough to carry it home.